Find answers to some of the most frequently asked questions.
As of June 2026, we no longer offer new checking, savings, or certificate of deposit accounts. Here’s what to know and why this could be good news for you.
Visit flagstar.com to get started.
If you have a current My Banking Direct account, nothing has changed. It remains secure, FDIC-insured, and backed by the stability of Flagstar Bank, N.A.
You can continue to access your account through mybankingdirect.com, flagstar.com, and Flagstar Mobile.
No. As of June 2026, we no longer offer CDs, high-yield savings accounts, or checking accounts. However, you can find great rates and a full range of banking, lending, and wealth management solutions from our parent company, Flagstar Bank.
Learn more at flagstar.com.
Yes! You can open an account online anytime. Or, if you live near a Flagstar branch, you can stop by during business hours.
No. You can keep using your card the way you usually do to pay bills, make purchases, get cash back at checkout with your PIN, and withdraw money from our national ATM network.
The funds on your prepaid benefits debit card continue to be FDIC-insured for your peace of mind.
We created My Banking Direct as a digital-only banking platform to offer competitive saving rates to more people.
Yes! Every individual customer is insured by the FDIC to the full extent permissible by law. A depositor can have more than $250,000 at one insured bank and still be fully insured, provided the accounts meet certain requirements. Individual, joint, and retirement accounts are insured separately.
The routing number for your account is 226071004.
We use several methods to ensure that your information is secure.
Our team is here to assist you no matter what. We are avilable by phone, secure message, or through the mail.
24/7 automated system
Talk to a banker:
To report a lost or stolen ATM or debit card, call 866-285-1856
Log in to Online Banking and select Messages.
Send mail to this address:
My Banking Direct
A service of Flagstar Bank, N.A.
P.O. Box 190
Hicksville, NY 11802
Take advantage of everything your account has to offer. Use these easy-to-follow, interactive demos to learn the basics and discover tips that make managing your money simple and efficient.
My Banking Direct is backed by the strength and expertise of one of the country's oldest regional banks.
Product and service availability may vary by location and are subject to area restrictions. My Banking Direct products are available online only. Customers living near any Flagstar Bank branch location may not be eligible. Flagstar Bank product and service offerings can be located at flagstar.com.